Free Shipping on Orders over $100!!
We know how excited you will be to receive your order once you find the perfect outfit on The LW by TWIRL, please review the shipping information below to help guide your shipping selection. If you have any questions regarding estimated delivery or need help with your shipping options, please feel free to contact our Customer Care Team at (567)-674-1759 or by email.
When will my order ship?
Orders usually ship within 24-72 business hours, but can take up to 5 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when placing your order. You will receive an email with tracking information when your order has been shipped.
How will my order be shipped?
Orders shipped within the United States are shipped via USPS, FedEx and UPS.
What do you charge for Shipping?
- Standard Shipping is $8, for orders under $100 USD (estimated delivery is 7 to 10 business days)
- Orders over $100 shipped within the United States qualify for FREE Standard Shipping
- Expedited Shipping is available on all orders for $20 (estimated delivery 3-5 business days)
(All orders over $200 will require a signature for delivery)
Do you offer Expedited Shipping?
We do offer Expedited Shipping for $20 - estimated delivery is 3-5 business days. Orders placed after 3:00pm EST will go out the following business day.
Once I've placed my order, how long will it take to arrive?
Orders are typically shipped within 3 business days, and standard Domestic Priority Shipping orders typically arrive within 5 to 7 business days. You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date.
How can I track my order?
Once your order has shipped, you will be emailed a tracking number. Tracking will be available 24 hours after your order is shipped out. You can view the progress by tracking your package at USPS.com or UPS.com. If you have any questions about the tracking of your order please contact our Customer Care Team at (567)674-1759 or by email.
How do I change my shipping address once my order is placed?
If you have entered an incorrect shipping address, please call us as soon as possible at 567-674-1759 or email so that we can correct your address before your order has been shipped.
What happens if my package is unclaimed or refused?
If your package cannot be delivered or is unclaimed or refused, you are responsible for the following:
- Original and return shipping charges
The amount of these charges will be subtracted from your merchandise refund.