These scents are cruelty-free and vegan. They are also free of parabens, phthalates, and formaldehyde and non-toxic. Your fragrance oil will come in an 0.5 oz glass bottle with a stainless steel roll-on ball applicator. With normal daily application, this bottle should last around 10 months.
Original: Original was the first and most popular fragrance oil. It is formulated to mix with your personal chemistry and create a signature scent unique to you. The scent profile is subtle and clean making it a very approachable scent that can be worn for every occasion. The Original formula is very mild making it hypoallergenic and great for those that are sensitive to fragrance.
Santal: Santal scented oil is popular amongst both women and men. It is a spicy, woodsy, and crisp scent. Made up of Spicy Cardamom, Amber, Sandalwood, Orchid, and Cassis; this beautiful oil has an addicting aroma.
Muse: Muse is playful and will immediately make you smile. The lighter notes of peach, coconut, peony, and magnolia are balanced with bergamot, sandalwood, amber, and musk. This unexpected pairing of notes has a way of captivating whoever crosses its path.
Ex: Seductive and sophisticated, this scent has deep rose and leather notes. This scent is liked amongst women and men alike. This is a true classic and refined scent.
Free Shipping on Orders over $100!!
We know how excited you will be to receive your order once you find the perfect outfit on The LW by TWIRL, please review the shipping information below to help guide your shipping selection. If you have any questions regarding estimated delivery or need help with your shipping options, please feel free to contact our Customer Care Team at (567)-674-1759 or by email.
When will my order ship?
Orders usually ship within 24-72 business hours, but can take up to 5 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when placing your order. You will receive an email with tracking information when your order has been shipped.
How will my order be shipped?
Orders shipped within the United States are shipped via USPS, FedEx and UPS.
What do you charge for Shipping?
(All orders over $200 will require a signature for delivery)
Do you offer Expedited Shipping?
We do offer Expedited Shipping for $20 - estimated delivery is 3-5 business days. Orders placed after 3:00pm EST will go out the following business day.
Once I've placed my order, how long will it take to arrive?
Orders are typically shipped within 3 business days, and standard Domestic Priority Shipping orders typically arrive within 5 to 7 business days. You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date.
How can I track my order?
Once your order has shipped, you will be emailed a tracking number. Tracking will be available 24 hours after your order is shipped out. You can view the progress by tracking your package at USPS.com or UPS.com. If you have any questions about the tracking of your order please contact our Customer Care Team at (567)674-1759 or by email.
How do I change my shipping address once my order is placed?
If you have entered an incorrect shipping address, please call us as soon as possible at 567-674-1759 or email so that we can correct your address before your order has been shipped.
What happens if my package is unclaimed or refused?
If your package cannot be delivered or is unclaimed or refused, you are responsible for the following:
The amount of these charges will be subtracted from your merchandise refund.
OUR EXCHANGE & RETURN POLICY
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed, unaltered, or defective merchandise in new condition with all labels still attached for return or exchange within 14 days from the arrival date. Unless you are processing an exchange, $8 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. Returns after 14 days, and within 30 days, are store credit only.
Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 5 business days from when we receive the items for your account to be refunded.
Due to the high-volume of orders we receive, we do not technically do exchanges. We are unable to guarantee the item/size you need will be available once your return is received. Therefore we suggest placing an order for the item/size you would like and sending the previous item back for a full refund!
If you received defective merchandise, please contact our customer service department within two business days so we can correct the issue.
"Final Sale” means the specified items are not eligible for return or exchange. All redeemed rewards points are final. Redeemed rewards points are not added back to your account when making a return or exchange. Flash Sale, Clearance items, Jewelry, Hats, Belts and Gift Certificates may not be returned.
SUBMIT A RETURN/EXCHANGE
All you have to do is click the button below within 14 days of your order and add your order number along with your email or zip code. Returns must be shipped back to us within 5 business days. Returns outside this window will be store credit only. Be sure to select the items you would like to exchange or return. You’ll find your order number in your LW order confirmation email or Packing Slip. Got it? Then lets get started!
HAVE MORE QUESTIONS?
Please email or call us with any questions you might have - we are here to help!
Call Us: (567) 674-1759 or (919) 922-6893
Email Us: firstname.lastname@example.org
or contact us via the contact form.
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